Understanding Event Feedback

This article outlines everything you need to know about Event Feedback.

What is Event Feedback?

Event Feedback is our commenting feature which allows you to add comments to the dashboard and communicate around your machines. 

This feature should be used to talk about alarms with your colleagues. You can use it to make plans, speculate potential causes, record the work you do and record what was discovered in response to a notification from FitMachine.

This feature is especially useful for capturing all relevant information about an event in one place. Noting what happened for each event means you have a record of the asset's history on hand, and you don't have to go searching through emails or files to find what you need.

How and Where Can I Add Comments?

All users can add comments to Condition Alarms (triggered by AI Output).

Users will be able able to add comments to Measured Data Alarms (triggered by the Measured Data Chart), as long as your organisation has Site Fitness or higher under our utilisation-based pricing model. 

There are two locations on the dashboard where you can add comments. These include

  1. The alarm page, and
  2. Each asset's activity log.

The Alarm Page

To access the alarm page, click the alarm bell on the navigation bar at the top of your dashboard.

Here you can comment on either Condition or Measured Data alarms (if applicable) by using the selector at the top of the page. 

To comment on an event, click the blue 'Add comment' button below the alarm (see images). The alarm's appearance differs slightly between Condition and Measured Data Alarms.

Condition Alarms:

Condition Alarms List Page

Measured Data Alarms (if applicable):

Measured Data Alarms Alarm Page

The Activity Log

T0 access an asset's activity log, you must first access its equipment detail page. To do so, click the asset's blue hyperlinked 'equipment name' on the list view.

Next click the 'activity' button, next to the 'charts' button. On this activity log is a history of past events for that asset.

Here you can also add comments by clicking the blue 'Add comment' button below the alarm (see image).

Alarm activity log

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Thanks for reading. As always, if you have any questions, please contact our MOVUS Support Team here.