Understanding Event Feedback

This article outlines everything you need to know about Event Feedback.

How can it help you?

Event Feedback is our commenting feature which allows you to add comments to the Dashboard and communicate about your machines.

This feature should be used to talk about alarms with your colleagues. You can use it to make plans, speculate potential causes, record the work you do and record what was discovered in response to a notification from FitMachine system.

This feature is especially useful for capturing all relevant information about an event in one place. Noting what happened for each event means you have a record of the asset's history on hand, and you don't have to go searching through emails or files to find what you need.

How does it work?

How and Where Can I Add Comments?

All users can add comments to Condition Alarms (triggered by AI Output). Users will be able able to add comments to Measured Data Alarms (triggered by the Measured Data Chart) as long as they are set up.

There are two locations on the dashboard where you can add comments. These include

  1. The Alarms Page, and
  2. Each asset's Activity Tab

The Alarms Page

To access the alarm page, click the alarm bell on the navigation bar at the top of your Dashboard.

Here you can comment on either Condition or Measured Data alarms (if applicable) by using the selector at the top of the page. 

Alarms Page

To comment on an event, click the blue 'Add comment' button below the alarm (see images). The alarm's appearance differs slightly between Condition and Measured Data Alarms.

Condition Alarms:

Condition Alarms List Page

Measured Data Alarms (if applicable):

Measured Data Alarms Alarm Page

The Activity Log

T0 access an asset's activity log, you must first access its Equipment Detail View. To do so, click the asset's blue hyperlinked 'equipment name' on the List View.

Next click the 'activity' button, next to the 'charts' button. In this activity tab is a history of past events for that asset.

Here you can also add comments by clicking the blue 'Add comment' button below the alarm (see image).

Alarm activity log

What else should I be looking at?

Check out the following features relating to Event Feedback:

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Thanks for reading. As always, if you have any questions or concerns please reach out to MOVUS Support here.