Customer WiFi Network Requirements

The aim of this article is to ensure that you have your WiFi Network configured correctly to allow the FitMachine sensors to access your network.

If you plan to have your FitMachine sensors use your own WiFi Network (and not a MOVUS Gateway), the details you will need for setup can be found below:

Wifi Frequencies Supported:

Only 2.4 GHz WiFi networks are currently supported

Authentication Supported:

Screen Shot 2021-02-10 at 8.45.38 am

URLs, Ports and Protocols which need to be open:

Screen Shot 2021-02-10 at 8.45.46 am

If wildcards are not possible, at least:

Screen Shot 2021-02-10 at 8.46.42 am


The FitMachine will perform name resolution using the DNS server provided by your network's DHCP server.


Required, to assign FitMachine IP Addresses.

Proxy Configuration:

Not currently supported

Additional Network Requirements (Legacy Firmware):

Please contact your sales representative to determine if these requirements apply to your fleet.

Screen Shot 2021-02-22 at 2.45.56 pm

 If you have any difficulty with connecting your FitMachine to your WiFi network please get in contact with 

If you are unable to configure WiFi via the FitMachine App, you may have an early version of FitMachine sensor on site, which are only capable of connectivity via a MOVUS Gateway.  In this case, please contact our support team for assistance.


Thanks for reading. As always, if you have any questions or concerns please reach out to MOVUS Support here.