This article outlines best practice with these notifications and explains when they are triggered.
How can it help you?
The purpose of the Yellow Advisory email is to advise you that your equipment is showing a minor deviation from its normal operating behaviour. It may not need immediate attention, however, upon receiving a Yellow Advisory a further review of the equipment on the dashboard should be performed.
How does it work?
As with all emails from our system, Yellow Advisory emails will be sent automatically to the email address linked to your FitMachine account.
A Yellow Advisory email will be issued if the equipment's condition has been in yellow status (or greater) for 3 consecutive samples. For example, a Yellow Advisory will be triggered if the condition, in 3 consecutive samples, include 2 samples in the yellow region, and 1 in the red, in any combination (Y, Y, R or Y, R, Y etc.). After the first Yellow Advisory email, it will be 24 hours before another Yellow Advisory is issued. This will only occur if the conditions for a yellow advisory email are met at the 24-hour mark.
Note: You will need to have Alarm Emails turned on in your Notification Preferences to ensure you get Yellow Advisory and Red Alert emails. You can learn how to change your account preferences here.
The yellow advisory email is designed to let you know which piece of equipment has changed its condition. It contains: our explanation text similar to that shown in the Why? section above; information about the equipment that triggered the alert; and, a link to the dashboard so that you can see the data that the FitMachine sensor is outputting.
What else should I look at?
These are some of our related articles:
Thanks for reading. As always, if you have any questions or concerns please reach out to MOVUS Support here.